I've traveled back and forth to Washington DC countless times over the past 25 years, but my recent trip -- which isn't completed yet as I sit delayed in the Minneapolis airport -- was my first (and last) trip using Northwest Airlines. The trip started out wrong on Sunday, December 14th when we were delayed leaving Boise by over an hour and a half. Why? Well, the flight was the first of the morning meaning the plane needed to be de-iced due to an overnight storm that lightly blanketed Boise with our first real snow of the year. Northwest -- despite the implications of the company name which suggests an understanding of winter weather in the winter -- ran out of de-icer and had to borrow some from another airline. The resulting delay caused me to miss my connecting flight in Minneapolis causing me to miss a business dinner that evening which was a major reason for the trip. In addition, having flown primarily on Southwest (where customer service is paramount) and United (which a...
I am a stroke survivor. My blog is about my recovery, family, and possibilities.